Things you need to know: maturity models, multichannel communications, omnichannel call center experience and unified data view of your customer’s order status.
When your customer experiences a bad delivery experience, it is a tragedy. Get my recommendations on how to improve your customers’ delivery experience.
Find out how to improve your large package shipping to include dimensional pricing, mistakes to avoid and how to take steps to reduce costs.
Robotics now have “brains, feet, hands, and eyes”. Find out what robots can do for your business Also, what are the 7 different types of robotics in logistics?
You need to know about technology Hype Cycles.. Being not aware of where a given technology is in its Hype Cycle risks both failure and missed opportunities.
A primer about package delivery. Parcel shipping costs can cost more than the product itself. How both small and large shippers can get the least cost and best delivery experience.