A Superior Problem Solving Process: How To Produce Better Results
There are benefits to standardizing your problem solving process, Find out how to prioritize, and a 4-step process that can be tailored to your business.
Randy McClure
Hi, I’m Randy! I’m passionate about delivering actionable insights and solutions at the intersection of technology, business, innovation, creativity, and life in general. This website, Unvarnished Facts, is a place for me to share my perspective on current trends shaping our lives.
Intellectual Curiosity – How To Make It Better, Its More Than Just Pointless Browsing
Intellectual curiosity is not watching cute cat videos. Find out what intellectual curiosity is, its importance, and how to improve yours.
A Spectacular Call Center Experience – Technology Applied The Right Way
Things you need to know: maturity models, multichannel communications, omnichannel call center experience and unified data view of your customer’s order status.
Creative Intelligence: What This Is, How To Measure, New AI Opportunities
Find out what creative intelligence is, how to measure it, and examples. Find out how AI is beginning to enhance the process of creativity.
Why Is Empathy Important? 5 Unexpected Benefits That Will Make Life Better
Empathy is a powerful emotion that helps us understand others better. But why is empathy important? Find out the 5 benefits of empathy as well as the barriers.
Trucking Tech – 9 Awesome Innovations That Are Going Mainstream
The latest trucking tech innovations enable fleet owners a competitive advantage, saves money, improves service levels, and reduces accidents.