A Spectacular Call Center Experience – Technology Applied The Right Way
Things you need to know: maturity models, multichannel communications, omnichannel call center experience and unified data view of your customer’s order status.
Business Innovation
Informative business innovation stories from Unvarnished Facts. What you need to know about new processes, services, And tech that affect positive change in your business. This includes how to make better existing operational practices, or starting from scratch.
AI Generated Images – A Silly Novelty Or Useful For Business?
What business problems does an AI image generator solve? See examples of where AI generated images are helping businesses.
The Technology Hype Cycle: As Example, Look What Happened With E-Commerce
You need to know about technology Hype Cycles.. Being not aware of where a given technology is in its Hype Cycle risks both failure and missed opportunities.
Want To Integrate Data For Better Business Visibility? Here’s How To Do It
Get a unified view of your data. Here are the 7 steps to integrate data for business visibility. Different methods that you can use explained.
Offshore Vs Nearshore Outsourcing: 11 Practical Decision Factors That Will Help You Make The Best Decision
Will nearshore outsourcing options be able to shorten your supply chain, save money on back office services, or increase your programming staff?
Data Sensitivity: What You Need to Know For Your Business
Businesses, know your data sensitivity levels. Protect your sensitive data from unauthorized disclosure or being inadvertently destroyed.