A Spectacular Call Center Experience – Technology Applied The Right Way
Things you need to know: maturity models, multichannel communications, omnichannel call center experience and unified data view of your customer’s order status.
Technology Impacts
Technology Impact On Businesses from Unvarnished Facts. Be informed on how to make sense of technology. How to use tech as a competitive advantage and help your business be more effective. Specifically, focused on decision sciences (Artificial Intelligence / Business Intelligence), supply chain / eCommerce technology, data integration, and other emerging information technologies.
Trucking Tech – 9 Awesome Innovations That Are Going Mainstream
The latest trucking tech innovations enable fleet owners a competitive advantage, saves money, improves service levels, and reduces accidents.
Robotics In Logistics – Stunning Technology With Unlimited Operational Applications
Robotics now have “brains, feet, hands, and eyes”. Find out what robots can do for your business Also, what are the 7 different types of robotics in logistics?
AI Generated Images – A Silly Novelty Or Useful For Business?
What business problems does an AI image generator solve? See examples of where AI generated images are helping businesses.
Shared Micromobility, A Solution To Better Urban Mobility And Livability
What is micromobility technology? How are these systems improving our lives? What are the challenges to local governments implementing?
The Technology Hype Cycle: As Example, Look What Happened With E-Commerce
You need to know about technology Hype Cycles.. Being not aware of where a given technology is in its Hype Cycle risks both failure and missed opportunities.